Terms & conditions

Terms & Conditions

1. Definitions

  • “Host” = owner of the property.
  • “Guest” = person who books and stays in the property.
  • “Reservation” = agreement for the stay including address, dates, and price.

2. Booking and Payment

  • A reservation is confirmed once payment has been completed as specified.
  • Payment must be made within 48 hours of booking. If fewer than 14 days remain before arrival, payment is due immediately.
  • Electricity consumption is charged separately after the stay using the same payment method.

3. Cancellation and Changes

  • The guest may cancel free of charge up to 14 days before the arrival date.
  • Cancellations made less than 14 days before arrival or in case of “no-show” will be charged in full.
  • Changes to reservations (dates, number of guests, etc.) may be subject to fees depending on timing and the host’s possibilities.

4. Check-in / Check-out

  • Guests must adhere to the stated check-in and check-out times. Late check-out may incur additional charges.
  • The maximum number of guests per booking must not be exceeded without prior agreement.

5. Conduct, Defects and Liability

  • Any defects or issues must be reported to the host immediately upon arrival.
  • Guests must treat the property with care. Damage to furniture or property caused by negligence or misuse may result in compensation claims.
  • House rules must be respected at all times. o Smoking is not permitted inside the house.
  • Larger pets are not allowed on the property.
  • The host reserves the right to evict guests in case of disruptive or inappropriate behavior – without refund.

6. Force Majeure

  • The host is not liable for circumstances beyond their control, such as natural disasters, pandemics, or government restrictions that prevent the stay.

7. Governing Law and Disputes

  • This agreement is governed by Danish law.
  • Any disputes should first be attempted resolved amicably, if necessary with the assistance of a consumer authority or mediation body.